Return and Refund Policy

Return Policy for Mystic Frog Crystals - Effective 12/27/2023

We appreciate your trust in [Your Business Name] for your crystal needs. Our goal is to ensure your satisfaction with every purchase. Please review our return policy carefully before making a purchase:

  1. Returns:

We do not accept returns on our crystal products due to the unique nature of each item and the potential for energetic exchanges.

  1. Damaged or Defective Items:

In the rare event that your order arrives damaged or defective, we are committed to helping you promptly.

Please contact our customer service team at mysticfrogcrystals@gmail.com within 7 days of receiving your order.

To assist us in resolving the issue, please provide clear photos of the damaged or defective item, along with your order number.

  1. Refunds or Replacements:

If your product is damaged during shipping or is found to be defective, we will gladly offer a replacement or issue a refund.

Refunds will be processed within 10 days of the return request approval.

  1. How to Contact Us:

For assistance, please contact our customer service team at mysticfrogcrystals@gmail.com.

  1. Canceling an Order:

Once an order is placed, it cannot be canceled or modified. Please double-check your order before confirming your purchase.

  1. Responsibility for Return Shipping:

Mystic Frog Crystals will cover return shipping costs only for damaged or defective items. Customers are responsible for return shipping costs in all other cases.

  1. Disclaimer:

The metaphysical and energetic properties of crystals are subjective and not guaranteed. We encourage you to explore and connect with your crystals based on your personal experiences.

By making a purchase from Mystic Frog Crystals you agree to and acknowledge our return policy.

Thank you for choosing Mystic Frog Crystals for your crystal needs. We value your support and look forward to serving you with the utmost care.

Mystic Frog Crystals 17935 Berwick Tpke. Gillett, PA 16925. mysticfrogcrystals@gmail.com, www.mysticfrogcrystals.com